Customer Service

Privacy & Security
Ok, plain & simple... What happens in Debriefed, stays in Debriefed... We don't share personal data willingly with any other organisation. Likewise, we spend all we can afford on the latest security equipment and software to ensure we protect all data shared with us.
You may occasionally get an email from us, however, if you're not signed up to our groovy newsletter, you won't hear from us unless you come to us, that's our golden rule... Peace out! For more info, see our rather dull Data Policy!

Ordering

Ok so to place an order with us, you don't even need to set up an account... It helps if you do; but you don't need to. Simply browse through our website and decide on the great men's underwear that we stock, find the right size for you and add it to the cart, from there you can either shop some more, or else head to the checkout and confirm your order with payment.


Payment, Pricing & Promotions

Payment must be made for your order at the checkout at the time of placing your order. We use payment gateways accepting all major credit and debit cards, used the world over. Our prices as displayed are inclusive of VAT, charged at the UK current rate for your area if applicable.
We occasionally run promotions which are only visible when you create an account, sign up to our newsletter, or follow us on social media. Promotions are usually in the form of discount coupons, which may be retrieved at the checkout. Or they may be created as a bundle offer. Offers are subject to changes and terms & conditions may apply.
Customer Services
If you have any specific questions or need to get in touch with us then please email us at enquiries@debriefedunderwear.co.uk